I work with child care providers and legally exempt child care providers. I have and am currently working with refugee families. One family is from Somalia. Her oldest son translates for us. When I work with someone who translates for me I never know if I should look at the translator or the person.
Another family I worked with was from Bosnia. I created and got paperwork translated for this family. I also bought an English/Bosnian dictionary.
Three strategies I will use:
1. Learn about the culture and traditions of the family
2. Active listening
3. Pay attention to non verbal cues
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